YOUR EXPERT ADVISORY SERVICES PARTNER
We deliver independent regulatory and operational assurance and advice so you can minimise risk, maximise returns and create better outcomes for your customers.
With us, your priorities come first. We're committed to developing tailored solutions to your unique challenges - making sure you stay ahead of the curve and ready for whatever 's next.
We'll help you manage regulatory change, respond to scrutiny, improve internal controls and enhance business performance - always supported by a single point of contact, quality resourcing and live operational insight.
FIND OUT MORE about how we can support your business:
What can you expect from partnering with Huntswood:
HIGHLY SKILLED RESOURCE
Harnessing regulatory expertise to deliver robust, independent and professional advice on the evolving risk and regulatory landscape
BESPOKESOLUTIONS
We work in collaboration with you to fully understand your business and risk profile, tailoring our solutions to your unique requirements
COMPLIANT AND EFFICIENT
Ensuring your services balance operational effectiveness with adherence to all relevant regulatory obligations, driving better outcomes for you and your customers
UNRIVALLEDINSIGHT
Using our deep industry knowledge and insight to inform our solutions and support our clients address new and existing business challenges
SKILLED PERSON SUPPORT
Huntswood is appointed to the FCA Skilled Persons Panel for Lot B – ‘Governance and Individual Accountability’, and Lot D – ‘Conduct of Business’
Meet our Risk Director, Helen Maslin
Find out how she’s drawing on her in-house experience at Quilter, Metro Bank and Lloyds Banking Group to ensure that we’re creating better outcomes for our clients.
Latest Insights
Complaints Calculator
Understand the true costs and opportunities within complaint handling.
Consumer Duty
Consumer Duty In 2025
Consumer duty continues to challenge firms. The market has shifted significantly since the inception of the duty in 2023; but there are still areas which the FCA has commented on as needing improvement.
Vulnerable customers
FCA issues new guidance to support bereaved customers
The FCA's new guidance helps financial firms support bereaved customers with empathy and fairness. Key points include empathetic processes, staff training, reasonable adjustments, and robust oversight. Firms should review and enhance their policies to align with these expectations and build trust.
Complaints
The Current State of FOS Complaints – Q2, FY 2024 / 2025
Welcome to the second edition of our regular view of the FOS complaints landscape, as we assess the current trends and what insight firms can glean from the latest figures.