The emergence of new technology in complaints

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ResultsCX acquires Huntswood

Huntswood is acquired by ResultsCX, a leading provider of transformational Customer Experience Management solutions.
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Posted: 7th June 2016

Engagement with customers through social media and other forms of new technology has been growing rapidly. Our infographic highlights the importance of interacting with customer complaints in a manner appropriate to them. Is your company doing enough in this area?

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