Press Releases
ResultsCX acquires Huntswood
Huntswood is acquired by ResultsCX, a leading provider of transformational Customer Experience Management solutions.
Lucy Gilly appointed to Huntswood’s Leadership Team - Press release
Lucy Gilly has been appointed to the company’s Leadership Team as Commercial Director
Luke Wootton appointed to Huntswood’s Leadership Team - Press release
Luke Wootton appointed to Huntswood’s Leadership Team as Director of Client Relationships
Helen Maslin appointed as Risk Director - Press release
Huntswood appoints Helen Maslin as Risk Director to continue to create better outcomes for clients
Huntswood’s Complaints Outlook 2021 - Press release
Complaints Outlook 2021, Huntswood’s benchmark insight report, maps the emotional journey of customers through the complaints process
Huntswood appoints Martin Dodd CEO - Press release
Huntswood appoints Martin Dodd CEO to continue expansion in regulated markets
Huntswood Partners with Gadhia Consultants - Press release
Huntswood is pleased to announce a new partnership with Gadhia Consultants
PRESS OFFICE
Speak to our press office regarding interviews and media comments
pressoffice@huntswood.com
0333 321 7815
Follow us on LinkedIn to keep up to date with our latest press releases, media appearances and expert commentary.
Latest Insights
General regulation
Insurance Sector update - Autumn 2024
The FCA has been very active in the insurance sector in 2024. New products have returned to the market in a controlled form – GAP insurance – whilst other products are under a higher level of scrutiny – premium finance.
Remediation
The FCA’s consultation on extending the motor finance commission complaints deadline
What does the regulator’s announcement mean for firms thinking about their strategy around motor finance complaints?
Complaints
Complaints Outlook 2024: A New Era in Customer Experience and Operational Excellence
The 2024 Huntswood’s Complaints Outlook reveals that effective complaint handling can drive brand loyalty and growth. With rising customer expectations, firms must deliver swift, empathetic responses. The new Complaints Calculator quantifies these benefits.
Compliance monitoring
Tackling Pension Transfer Delays: A Call to Action
Complaints around pension transfers are increasing due to bottlenecks caused by lack of timeliness, complexity within firms’ processes and inaccurate or repeated information requests from providers.
SIGN UP FOR REGULAR INSIGHT
Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming!
Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.
