Huntswood
  • Capabilities

    Capabilities

    Huntswood’s suite of client services provide the people, processes and technologies your business needs to succeed, all supported by advisory expertise

    • Complaints Excellence
    • Customer contact centres
    • Offshore customer support services
    • Recruitment Process Outsourcing
    • Past Business Review and Remediation
    • Customer Servicing
    • Operational Resilience and Continuity
    • Regulatory Risk and Assurance
    • Advisory Services
    • Resourcing and recruitment
    • Outsourcing
    CO2024 insight
    Complaints

    Research report: Complaints Outlook 2024

    Our latest Complaints Outlook research report provides your firm with actionable insight for every stage of the complaints journey

  • Industries

    Industries

    We help clients transform their business to drive better customer, compliance and commercial outcomes

    • Financial Services
    • Utilities
    A Results CX company spot2

    We Are Huntswood animation

    Learn more about Huntswood's experience, high quality resource and bespoke solutions.

  • Company

    Company

    • Contact us
    • About Huntswood
      • Our Leadership Team
      • Our Client Relationship Directors
      • Our Partners
    • Media Centre
    • Life at Huntswood
    • Environmental, Social and Governance
    • Off payroll (IR35) Working
      • Off payroll (IR35) Working - FAQs for Clients
      • Off payroll (IR35) Working - FAQs for Associates
    • Policies and reports
      • Modern Slavery Statement
      • Huntswood Tax Strategy
      • Covid-19 workplace risk assessment
      • CXP gender pay gap
    • ResultsCX
    A Results CX company spot2

    ResultsCX acquires Huntswood

    Huntswood is acquired by ResultsCX, a leading provider of transformational Customer Experience Management solutions.

  • Insights
  • ResultsCX

  • Site Search

  • Recruitment

Complaints Calculator

Understand the true costs and opportunities within complaint handling - calculate the cost of customer churn, the positive impact of advocacy and the negative impact of poor customer journeys

Complaints Outlook 2024

Learn about effective complaint handling in a world where customer expectations are higher than ever before

Download the report

Explore

  • Complaints Excellence
  • Customer Servicing
  • Past Business Review and Remediation
  • Operational Resilience and Continuity
  • Regulatory Risk and Assurance
Timesheet Portal

Contact

Abbey Gardens, Abbey Street
Reading, Berkshire RG1 3BA

0333 321 7815

Get in touch

ResultsCX

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