Compliance monitoring

BNPL banner
Compliance monitoring

Navigating the Regulatory Environment for BNPL Firms

AR regime
Compliance monitoring

Key Insights from the FCA on Appointed Representatives

Consumer Duty one year on INSURANCE banner
Consumer Duty

Consumer Duty in insurance: What an in-depth review of the sector reveals about firm performance

Consumer Duty one year on OUTCOMES banner
Consumer Duty

Consumer duty one year on: reframing the role of customer outcomes and demonstrating fair value​

Consumer duty culture
Consumer Duty

Consumer Duty one year on: the imperative of creating the right culture

Ongoing advice charges
Compliance monitoring

Ongoing Advice Services

Podcast web banner blue
Vulnerable customers

Podcast: Affordability and responsible lending

Future conduct risk
General regulation

The Future of Conduct Regulation

Price intevention 308 176
Compliance monitoring

Pricing interventions from the FCA – the new norm?

Path yellow
Compliance monitoring

Reviewing the effectiveness of the Bribery Act 2010 in your firm

Path blue
Compliance monitoring

What will Fintech mean for your compliance team?

H purple big
Compliance monitoring

Delivering on compliance commitments is as much about culture as it is about the rules

Focus green
Senior Managers and Certification Regime

Responsibility and accountability - the core message of the SM&CR regime

H blue small
Compliance monitoring

Trust and Advice Paper

H purple small
Advice and suitability

Gaining assurance is more than a regulatory obligation for consumer credit firms

Integrity purple
Compliance monitoring

Effective regulatory due diligence – The key to managing conduct risk assurance in mergers and acquisitions

H yellow small
Senior Managers and Certification Regime

Senior Managers and Certification Regime in consumer credit - what we know already

Path blue
Compliance monitoring

Authorisation is only the start of the journey for consumer credit firms

Growth green
Customer Servicing

Price comparison websites - A thematic review and the Huntswood view

H green big
Customer Servicing

Financial promotions failings

CO2022 word cloud

 

The Complaints Outlook 2022

Actionable insight for every stage of the complaints journey

Download

 

SIGN UP FOR REGULAR INSIGHT

Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming! 

Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.