ENSURE YOUR FIRM IS BUILT FROM THE RIGHT COMPONENTS
Legacy issues are a common frustration for firms looking to innovate and advance their offerings. It’s painful to see change projects held up by internal ‘red-tape’ and structures that are no longer delivering efficiencies.
If you need assistance clearing the backlog of such issues and developing new policies, processes and procedures for the new world, you’ve found the right support.
Huntswood delivers robust, independent advice and operational support to enhance your firm’s policies, processes and procedures – ensuring they are fit for purpose and, importantly, deliver good business and customer outcomes in practice.
HUNTSWOOD
Our team of ex-regulators and industry practitioners have extensive experience in setting firms up for continued success, and compliance and our operational expertise mean we always consider the practicalities of delivery alongside the regulatory requirements.
Through in-depth reviews and support, Huntswood will be able to guide your firm through the creation, tweaking or total re-writing of policies, processes and procedures to get your business running at peak efficiency and compliance.
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Governance and Board Effectiveness
Gain assurance and operational peace of mind from the outset
Latest Insights
Complaints
The Current State of FOS Complaints – Q2, FY 2024 / 2025
Welcome to the second edition of our regular view of the FOS complaints landscape, as we assess the current trends and what insight firms can glean from the latest figures.
Complaints
Research report: Complaints Outlook 2024
Our latest Complaints Outlook research report provides your firm with actionable insight for every stage of the complaints journey
General regulation
Insurance Sector update - Autumn 2024
The FCA has been very active in the insurance sector in 2024. New products have returned to the market in a controlled form – GAP insurance – whilst other products are under a higher level of scrutiny – premium finance.
Remediation
The FCA’s consultation on extending the motor finance commission complaints deadline
What does the regulator’s announcement mean for firms thinking about their strategy around motor finance complaints?
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